Help Center
How can we help you today?
- What devices support eSIM?
- What is an eSIM?
- How do I install and set up an eSIM on my Android device?
- How do I install an eSIM manually on my Samsung Galaxy device?
- How do I install an eSIM via a QR Code on my Samsung Galaxy device?
- How do I install an eSIM via a QR Code on my iOS device?
- How do I install an eSIM manually on my iOS device?
- How do I check if my Android device supports eSIM?
- How do I install an eSIM on my Google Pixel device?
- How do I check if my iOS device supports eSIM?
- How do I activate the eSIM on an iPhone or iPad in Turkey?
- How can I avoid roaming charges when I use eSIM?
- What to do if I can't delete an eSIM on my Samsung Galaxy S22?
- What should I do if the eSIM is stuck activating on my iOS device?
- I'm experiencing the ‘Cellular Plans From This Carrier Cannot be Added' error message
- I'm experiencing the ‘Unable to Complete Cellular Plan Change' error message
- Can I use iMessage with my eSIM?
- What can I do if my device is network or carrier-locked?
- I'm experiencing the “This code is no longer valid” error
- Why can’t I find my eSIM?
- How do I set a data limit on my Android device?
- How can I save data usage on my iOS device?
- How do I change my eSIM label?
- Why don't I see 5G in the status bar on my iPhone?
- How can I receive SMS and calls while connected with my data-only eSIM?
- When can I use the same eSIM?
- Do any apps or websites restrict access while using an eSIM?
- Can I receive phone calls on my primary number?
- Can I reinstall an eSIM?
- Can I install the same eSIM on multiple devices?
- What happens to the unused data after the validity period?
- How do I know which eSIM is using data?
- How many eSIMs can I install?
- We cannot support your refund request.